Privacy Policy

Effective Date: 21 July 2025
Registered Address: B3, Yog Inn, No 88, 15th Cross, Neeladri Nagar, Electronic City Phase 1, Bangalore 560100

At Zero Roads, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or make a purchase.

1. Information We Collect

We may collect the following types of personal data when you shop with us:

• Personal Information: Your name, email address, shipping/billing addresses, contact number, and payment details (processed securely via Razorpay or Shopify Payments).

• Order & Transactional Information: Items purchased, order history, and preferences.

• Technical Data: IP address, device type, browser type, operating system, and cookies via tools like Google Analytics or Facebook Pixel.

2. How We Use Your Information

We use the information collected to:

• Process and ship your orders

• Communicate important updates or changes

• Personalize your shopping experience

• Improve our website, products, and services

• Comply with applicable legal obligations

3. Sharing of Information

We do not sell or rent your personal data. Limited sharing occurs only with trusted third parties to operate our business:

• Fulfilment Partners for printing, packing, and shipping

• Payment Gateways for secure transactions

• Service Providers for hosting, email delivery, marketing, or analytics

• Legal Authorities if required by law

4. Cookies & Tracking

We use cookies and tracking tools to:

• Ensure site functionality and performance

• Maintain your cart and login sessions

• Monitor browsing behavior and usage

• Serve relevant ads through remarketing campaigns

You may disable cookies via your browser settings, though some site features may not work properly.

5. Data Retention

We retain personal data only for as long as required to:

• Fulfill your order

• Meet legal or tax obligations

• Improve user experience and troubleshoot issues

6. Your Rights

You may request to:

• Access or update your personal information

• Delete your data (where legally permissible)

• Opt out of promotional emails at any time

To make such requests, email us at: support@zeroroads.in

7. Data Security

We implement appropriate safeguards to protect your data. However, no online method is 100% secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our services are not intended for children under 18. If we discover that we’ve collected data from a minor, we will delete it immediately.

9. Changes to This Policy

This policy may be updated periodically. We recommend checking this page regularly for any changes.

10. Contact Us

If you have questions or concerns regarding this policy or your personal data, feel free to contact us:

Zero Roads
📧 Email: support@zeroroads.com

📍 Registered Address:

B3, Yog Inn, No. 88, 15th Cross, Neeladri Nagar, Electronic City Phase 1, Bangalore – 560100

📍 Mailing Address: C/O Stiplify, 5th Floor, No 8 & 9, Shantipura Main Rd, Phase II, Electronic City, Bengaluru, Karnataka 560100