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Cancellation & Refund Policy

Effective Date: 21 July 2025
Registered Address: B3, Yog Inn, No. 88, 15th Cross, Neeladri Nagar, Electronic City Phase 1, Bangalore – 560100, India

At Zero Roads, every item is created just for you — printed and fulfilled on demand. Due to the made-to-order nature of our products, we follow a transparent cancellation and refund policy as outlined below:


Order Cancellations

  • You may cancel your order within 12 hours of placing it.

  • Once production has started or your item has been dispatched, we cannot cancel the order.

  • To request a cancellation within the eligible window, contact us immediately at support@zeroroads.com with your Order ID.


Returns & Replacements

As all our products are custom-processed and made to order, we do not accept returns for:

  • Change of mind

  • Incorrect size selection

  • Delayed deliveries due to courier delays

Eligible for Replacement Only If:

  • You received a damaged, broken, or defective product

  • You received the wrong size or design

  • There are major printing errors or manufacturing defects


How to Report an Issue

  • All issues must be reported within 7 days of delivery.

  • To file a claim, email us at support@zeroroads.com with:

    • Your order number

    • A proper unboxing video 📦

    • Clear photos of the product showing the issue, along with the original packaging

Once verified, we’ll offer you:

  • A replacement at no extra cost (preferred option)

  • Or, in rare cases, a refund to your original payment method


Non-Refundable Situations

  • Slight color differences due to screen/device variations

  • Minor print alignment or placement variations

  • Shipping delays caused by third-party courier services

  • Orders placed with incorrect shipping addresses or contact details

  • Claims raised after 7 days of delivery 


Refund Timelines

  • Approved refunds are processed within 5–7 working days.

  • Time taken for the amount to reflect may vary depending on your bank/payment provider.


📍 Registered Address:

B3, Yog Inn, No. 88, 15th Cross, Neeladri Nagar, Electronic City Phase 1, Bangalore – 560100

📍 Mailing Address: C/O Stiplify, 5th Floor, No 8 & 9, Shantipura Main Rd, Phase II, Electronic City, Bengaluru, Karnataka 560100


📧 support@zeroroads.com